Connverge

Three-plus decades of proactively and positively:

Redefining convergent solutions for human resources (HR), employee-benefit programs, group-insurance plans, healthcare systems and services.

Reshaping outsourced business processes into well-managed, innovative, staff-sensitive, service-oriented, and customer-centric operations.

Revitalizing internal jobs and work cultures with a renewed sense of inspiration, interaction, engagement, purpose, and belonging.

Reinforcing human dignity, equality, integrity, excellence, responsibility, and volunteer outreach to promote the common good.

Healthcare, group insurance, compensation, benefits, internal HR programs

■ Qualified and non-qualified group health, life, disability, long-term care, dental, and vision plans

■ Total-rewards systems, staff / executive compensation, incentives, retention and severance

■ HR program design, implementation, staffing, training, automation, assessment, and improvement

■ HR systems (HRIS), payroll, accounting, learning, and insurance interfaces

■ Employee relations, EEO and affirmative action plans, discrimination and harassment prevention

■ Compliance with governing State and Federal regulations

Outsourced HR, benefits, group insurance, and retirement systems

■ HR, health, life, compensation, benefits, and retirement plans design, documentation, marketing, implementation, administration

■ Dedicated call and customer service center development, staffing, daily operations, quality assurance, production goals and controls

■ Client, consultant, provider, administrator relations

Enterprise growth and transformation

■ Business, strategic, and succession planning, opportunity assessment

■ Process analysis, identification, reengeneering, prioritization; performance enhancement

■ Change management, productivity and capability development, reorganization, rightsizing

Small business start-up and technology

■ Facilities, artistic / cultural collections, equipment, telephony, computer systems, Internet, and social networking

■ Third-party administration

■ Business-process outsourcing

■ Federal civilian and military agencies

■ Investment brokerage and financial services

■ Group health, life, dental, vision, long-term care plans

■ Healthcare systems and services: plans, institutions, providers

■ Real estate development, construction, and property management

Certified instructors

■ Flexible compensation and benefits

■ Consumer-driven / employee-choice plans

Master practitioners

■ Health Savings Accounts (HSAs)

■ Flexible Spending Accounts (FSAs)

■ Health Reimbursement Arrangements (HRAs)

■ Premium Conversion (PCP), Modular, Core-Plus, Full-Flex plans

Subject matter experts

■ Defined-contribution and cash-balance retirement plans

■ Healthcare reform--Affordable Care Act (ACA)

■ Healthcare and group insurance programs, systems, and services

■ TPA operations, consultant engagement, and vendor management

■ Benefit systems' design, development, implementation, and compliance

Outsourcing advisors

■ HR, health, life, compensation, benefits, retirement plans:

■ Feasibility studies, venture analyses, risk assessment

■ Pricing, profitability, market positioning

■ RFQ / RFP / proposal generation, consulting

■ Client acquisition and retention, contract negotiation

■ Consultant, provider, fund-manager relations

■ Cost containment, contingent-risk reduction

■ Engagement management, best practices

■ Communication programs' design, onsite presentation

■ Master plan sponsorship, plan documentation

■ Dedicated claims processing, customer service

■ Call-center staffing, training, effectiveness

■ Due diligence, compliance, Federal filings, problem resolution